top of page

Privacy Policy

​

Talk-WeListen LLC

Effective Date: November 20, 2025

Last Updated: November 20, 2025

​​

Talk-WeListen LLC (“Talk-WeListen,” “we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how it is stored and protected, and your rights regarding your personal data.

By visiting our website or using our services, you consent to the practices described in this policy.

 

1. Information We Collect

We collect information in the following categories:

A. Information You Provide

  • Name

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment processors)

  • Information shared during booking or intake

  • Any information voluntarily shared during sessions

B. Information Collected Automatically (Wix Platform)

Because our site is hosted on Wix, Wix automatically collects:

  • IP address

  • Device type, operating system, and browser

  • Pages viewed and actions taken on the site

  • Session duration

  • Cookies and tracking technologies

  • Anonymous aggregated analytics

Wix may use tools such as session recordings, heatmaps, and analytics for site performance and security.

C. Payment Processing

Payments may be processed through Wix Payments, PayPal, Stripe, or another integrated provider.
We do not store full credit card numbers on our servers.

 

2. How We Use Your Information

We use your information to:

  • Schedule and conduct sessions

  • Process payments

  • Provide customer support

  • Improve site functionality and user experience

  • Send confirmations, reminders, or updates

  • Ensure safety and compliance with law

  • Maintain service quality

We do not sell your personal information.

 

3. How Your Information Is Stored

Your data may be stored in:

  • Wix secure servers located in the United States, Europe, or Israel

  • Third-party services integrated with Wix (calendar tools, payment processors, customer support apps)

Wix safeguards stored data in compliance with recognized security standards.

 

4. Sharing of Information

We may share information with:

  • Wix, as our hosting and site management provider

  • Payment processors

  • Scheduling apps used to manage appointments

  • Law enforcement if required for safety or legal compliance

  • Licensed mental health professionals only if a referral is requested by you

We do not sell or rent your information.

 

5. Safety Reporting

If you express direct threats of self harm or harm toward others, we may:

  • Provide resources and referrals

  • Decline or suspend future sessions

  • Notify law enforcement or emergency services when necessary for safety

By using our services, you consent to this reporting requirement.

 

6. Cookies and Tracking Technologies

Wix uses cookies for:

  • Site security

  • User login and authentication

  • Analytics and performance

  • Personalization

  • Session management

You may control cookies through your browser, though this may affect functionality.

 

7. Data Retention

We retain data as long as necessary to:

  • Provide services

  • Meet legal obligations

  • Resolve disputes

  • Maintain administrative records

Session notes, if any are taken, are minimal and stored securely.

 

8. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Request deletion

  • Correct inaccurate information

  • Request a copy of your data

  • Opt out of marketing communications

Contact us at contact@talk-welisten.com for any privacy-related requests.

 

9. Third-Party Links and Apps

Our site may include links or integrations with external services such as:

  • Calendly or Wix Bookings

  • Zoom, phone integration, or communication apps

  • Social media platforms

We are not responsible for how these services handle data.
Please review their respective privacy policies.

 

10. Under 18 Privacy

Our services are intended for adults.
We do not knowingly collect information from individuals under eighteen years of age.

 

11. Updates to This Policy

We may update this Privacy Policy from time to time.
Continued use of our site confirms acceptance of the updated version.

 

Contact Us

For questions about these Terms and Conditions or your purchase, please contact us at:
contact@talk-welisten.com

​

Talk-WeListen, LLC
Where connection begins with conversation.

bottom of page